Privacy policy

Last updated: 2025-09-17

Privacy Policy

This Privacy Policy describes how MK Supplements LLC (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.michaelkummer.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. When we do, we will update the “Last updated” date above and post the revised version on the Site. If required by law, we will notify you of material changes.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with us. “Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you.

Information You Provide Directly

  • Contact details (name, address, phone, email)
  • Order details (billing/shipping address, payment confirmation, phone, email)
  • Account details (username, password, security questions)
  • Shopping activity (items viewed, cart contents, wishlist)
  • Customer support communications

Some features require you to provide certain information. If you choose not to, you may not be able to use those features.

Information Collected Automatically

We collect information about your interactions with our Site using cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • IP address and network connection details
  • How you interact with our Site, ads, and emails

See the Cookies section below for more details.

Information From Third Parties

We may obtain information about you from service providers and partners, including:

  • Shopify (to power our online store)
  • Payment processors (to process orders securely)
  • Email and subscription services (e.g., Klaviyo, Skio)
  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (for marketing campaigns)

We treat third-party information according to this Privacy Policy but are not responsible for their policies or practices.

How We Use Your Personal Information

  • Providing Products & Services: process payments, fulfill orders, manage accounts, handle returns/exchanges, and send order-related notifications.
  • Marketing & Advertising: send promotional communications (email, SMS, or mail), display personalized ads, and tailor recommendations.
  • Security & Fraud Prevention: detect, investigate, and prevent fraudulent or illegal activities.
  • Customer Support & Communication: respond to inquiries, improve services, and maintain our business relationship.
  • Automated Decision-Making & Profiling: personalize your shopping experience, recommend products, and tailor marketing messages using automated tools.

Cookies

We use cookies and similar technologies to:

  • Power and improve our Site
  • Remember preferences
  • Run analytics to improve functionality
  • Deliver relevant advertising

For Shopify-related cookies, see Shopify’s Cookie Policy.

Most browsers accept cookies by default, but you can block or delete them in your settings. Blocking may affect Site functionality and advertising opt-out effectiveness.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors/service providers (payment processors, shipping, IT, cloud storage, analytics, customer support)
  • Business & marketing partners (including Shopify, Klaviyo, Skio, and ad networks)
  • Affiliates or within our corporate group
  • Legal or regulatory authorities, when required
  • In business transactions (e.g., merger, sale, bankruptcy)

We do not use or disclose sensitive personal information for inferring characteristics about you.

Data Retention

We retain your personal information only as long as necessary, such as:

  • Order data: generally at least 7 years (to comply with tax/legal obligations)
  • Account data: as long as your account is active
  • Marketing preferences: until you unsubscribe

Children’s Data

Our Services are not intended for children. We do not knowingly collect, sell, or share personal information from children under 13 (or under 16 in certain jurisdictions such as California). If we learn we have collected such information, we will delete it promptly.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to know/access
  • Right to delete
  • Right to correct
  • Right to portability
  • Right to restrict processing
  • Right to withdraw consent
  • Right to appeal decisions
  • Right to opt out of sales/sharing (if applicable)

You can exercise these rights by contacting us at the details below. We may verify your identity before processing requests. You may also designate an authorized agent to act on your behalf.

We will not discriminate against you for exercising these rights.

International Users

If you access our Services from outside the U.S., your data may be transferred to, stored, and processed in the United States or other countries.

When transferring data from the European Economic Area, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs), the UK IDTA, or other approved transfer mechanisms, unless the destination country provides adequate protections.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on where you live, you may also lodge a complaint with your local data protection authority.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, you can reach us at:

MK Supplements LLC
12460 Crabapple Road, Suite 202 #120
Alpharetta, GA 30004, USA

📞 +1 (678) 688-3164
📧 support@mksupps.com